Stories · Season 2

Frontrow

A ticketing startup goes viral and learns about scale the hard way.

Frontrow — live-events ticketing · featuring Mara

Season 2 — Frontrow

Frontrow sells tickets to live events, and for most of its life that was a calm business. Then one reunion show sold out in ninety seconds, and Mara — lead engineer, suddenly of a very popular company — discovered what happens when correct-looking code meets real concurrency.

Season 2 is the season of scale: two people buying the last seat at the same microsecond, a ticket page that hugged the database to death, a nightly job that quietly stopped, a payout that ran on all six servers at once. Ten stories about load, coordination, and time — ending with the question every ops team eventually faces: who did this, and when? — answered precisely, from the log.

The episodes

  1. Episode 01

    The Two People Who Bought the Last Seat

    In which one seat is sold twice, two customers are delighted, and exactly one of them is about to be very unhappy.

  2. Episode 02

    The Ticket Page That Hugged the Database to Death

    In which a band's TikTok goes viral, and Frontrow's database receives more love than it can survive.

  3. Episode 03

    The Reminder That Arrived a Day Late

    In which Frontrow promises to remind you about the show, and keeps that promise at the worst possible moment.

  4. Episode 04

    The Nightly Job That Quietly Stopped

    In which a job runs faithfully every night for two years, stops without telling anyone, and is missed only at tax time.

  5. Episode 05

    The Payout That Ran Twice

    In which Frontrow fixes its single point of failure by running everywhere — and immediately pays everyone twice.

  6. Episode 06

    The Read Model That Lied

    In which the dashboard says one thing, the truth says another, and a bug fixed last month is still poisoning this month's numbers.

  7. Episode 07

    The Field We Forgot to Add

    In which a perfectly good event from three years ago refuses to admit which sales channel it came from.

  8. Episode 08

    The Customer Who Asked to Be Forgotten

    In which a customer exercises their legal right to be erased, and Frontrow's "we never delete anything" architecture meets the GDPR.

  9. Episode 09

    The Partner Who Spoke a Different Language

    In which Frontrow lands a huge partnership, and discovers the partner runs on a message broker Frontrow has never heard of.

  10. Episode 10

    Who Did This, and When?

    In which 5,000 tickets are refunded at 3 a.m. by person or persons unknown, and Frontrow goes looking for answers it can actually find.

Finished the season? Continue to Season 3 — Magpie →